Privacy Policy

Last Updated: October 15, 2026

At Faith Over Design, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following categories of information:

Personal Information: Your name, email address, phone number, billing address, and shipping address.

Order Information: Products purchased, order history, transaction details, and information needed to fulfill your orders.

Payment Information: Payments are processed through our payment service providers. We generally do not store complete payment card details on our own systems.

Technical Information: Your IP address, browser type, device information, approximate location, and website usage data.

Communications: Information you provide when contacting our customer support team, submitting a form, or responding to a survey.

2. How We Use Your Information

We use collected information to:

• Process and fulfill orders.

• Arrange shipping and delivery.

• Send order confirmations, shipping updates, and customer service responses.

• Process payments, refunds, and applicable returns.

• Maintain, improve, and secure our website.

• Detect and prevent fraud or unauthorized activity.

• Comply with legal, tax, and accounting obligations.

• Send promotional emails where permitted by law and, when required, with your consent.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to remember preferences, maintain shopping cart functionality, understand website traffic, and improve your shopping experience.

You can manage cookies through your browser settings and, where available, our cookie preference tools. Disabling certain cookies may affect website functionality.

4. How We Share Information

We may share relevant information with trusted service providers when necessary to operate our store, including:

• E-commerce and website hosting providers.

• Payment processors.

• Order production, fulfillment, and shipping providers.

• Customer support and communication services.

• Analytics, advertising, and fraud prevention providers.

• Professional advisers and government authorities where legally required.

These parties receive information as needed for their services or other lawful purposes. We do not sell your personal information for money. Where applicable privacy laws define certain advertising-related disclosures as a “sale” or “sharing,” we will handle those activities according to the law and provide required choices.

5. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including order fulfillment, customer support, legal compliance, accounting, and dispute resolution.

Retention periods may vary depending on the type of information and our legal obligations.

6. Data Security

We use reasonable administrative, technical, and organizational measures to help protect personal information. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to your personal information.

• Request correction of inaccurate information.

• Request deletion of certain personal information.

• Object to or restrict certain processing.

• Request a copy of your information in a portable format.

• Withdraw consent where processing relies on consent.

• Opt out of certain marketing communications or eligible targeted advertising activities.

To exercise an applicable right, contact us using the details below. We may need to verify your identity before processing your request.

You can unsubscribe from promotional emails at any time using the unsubscribe link in the message. You may still receive essential transactional communications relating to your orders.

8. Children's Privacy

Our website is not intended to knowingly collect personal information from children who are not legally permitted to use the service in their jurisdiction. If you believe a child has provided us with personal information inappropriately, please contact us so we can review the matter.

9. International Data Transfers

Our service providers may process information in countries other than your own. Where required, we will take appropriate measures to protect personal information transferred internationally.

10. Third-Party Websites

Our website may link to external websites or services. We are not responsible for the privacy practices of third parties. Please review their privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices, services, or legal obligations. The revised version will be posted on this page with an updated date.

12. Contact Us

For privacy questions or requests, contact:

Store: Faith Over Design
Email: info@faithoverdesign.com