Return and Refund Policy

Last Updated: October 15, 2026

At Faith Over Design, we want you to be happy with your purchase. Please review this policy before placing an order.

1. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or different from what you ordered, please contact us within 30 days of delivery.

To help us resolve the issue, include:

• Your order number.

• A brief description of the issue.

• Clear photographs of the item and any damage or incorrect details.

After reviewing your request, we will determine an appropriate resolution, which may include a replacement or refund. We will explain any required next steps before you send an item back.

2. Returns for Change of Mind

Because our apparel may be produced specifically for individual orders, we generally do not accept returns or exchanges simply because you changed your mind, selected the wrong size, or no longer want the item.

Please review product descriptions and size charts carefully before ordering.

This restriction does not apply where a return, refund, cancellation, or other remedy is required by applicable consumer protection law.

3. Size and Fit

We encourage customers to check the available size chart before purchasing. Minor differences in fit or manufacturing measurements may occur.

If you receive an item that does not match the advertised specifications, please contact us so we can review the issue.

4. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. If you notice an error, contact us as soon as possible.

We cannot guarantee that an address can be changed after an order has entered production or shipping. Additional shipping charges may apply if an address correction or reshipment is possible and permitted by law.

5. Order Cancellations

If you need to cancel an order, contact us as soon as possible. We will review whether the order can still be canceled.

Once production or shipping has begun, cancellation may no longer be possible. Your statutory cancellation rights, where applicable, remain unaffected.

6. Refund Processing

If a refund is approved, it will generally be issued to the original payment method. Processing times depend on your payment provider or financial institution.

We will communicate the outcome of your request and any applicable refund details.

7. Non-Returnable Items

Except where required by law, we may not accept returns for:

• Items damaged through customer misuse or normal wear after delivery.

• Items altered or modified after delivery.

• Items returned without prior authorization, where authorization is reasonably required.

This section does not limit your rights regarding defective, misdescribed, or incorrectly supplied products.

8. How to Request a Return or Refund

Please contact our customer support team before sending any item back.

Email: info@faithoverdesign.com
Store: Faith Over Design

Include your order number and a description of the issue. Please do not send products to an address unless we have provided return instructions.

9. Contact Us

If you have questions about returns or refunds, contact us using the email address listed above.

Faith Over Design reserves the right to update this policy as necessary, subject to applicable law. Any changes will be posted on this page.