Shipping Policy

Last Updated: October 15, 2026

Thank you for shopping with Faith Over Design. We aim to make your shopping experience smooth and keep you informed throughout the delivery process. Please review our shipping policy for information about order processing, delivery estimates, and shipping issues.

1. Order Processing

Orders are processed after payment has been confirmed.

Our clothing products may require preparation or production before they are shipped. Processing times can vary depending on the product, order volume, holidays, and other operational factors.

Estimated processing times will be communicated on the relevant product page or at checkout where available.

Please note that order processing time is separate from shipping and delivery time.

2. Shipping Destinations

Faith Over Design ships to the destinations available at checkout.

Shipping availability may vary depending on your location, the products ordered, and carrier restrictions. If your address is not available during checkout, please contact us for assistance.

3. Shipping Costs

Shipping costs, where applicable, will be displayed at checkout before you complete your purchase.

Shipping charges may vary based on your delivery address, the products ordered, and the available shipping method. Any applicable taxes, duties, or import fees will be handled as required by law and disclosed where applicable.

4. Estimated Delivery Times

Delivery estimates depend on the destination, shipping method, production requirements, and carrier performance.

Any estimated delivery timeframe shown on our website or at checkout is an estimate rather than a guaranteed delivery date, unless expressly stated otherwise or required by law.

Delivery may take longer during holidays, periods of high demand, customs inspections, severe weather, or other circumstances outside our reasonable control.

5. Tracking Information

Where tracking is available, tracking details will be provided after your order has shipped.

Please allow time for the carrier's tracking system to update. If your tracking information has not changed for an extended period, contact us so we can help investigate.

6. Incorrect or Incomplete Addresses

Customers are responsible for entering accurate shipping details at checkout.

If you notice an error, contact us as soon as possible. Address changes cannot be guaranteed after an order has entered production or been handed over to a shipping carrier.

If an order is returned because of an incorrect or incomplete address, we will review the available options with you. Additional shipping charges may apply where permitted by law.

7. Delayed, Lost, or Undelivered Packages

If your order has not arrived within the estimated delivery window, please contact us with your order number.

We will review the available tracking information and, where appropriate, work with the relevant shipping provider to investigate.

Delivery delays caused by carriers, customs, weather, or other circumstances may occur. We will make reasonable efforts to assist you with resolving delivery issues.

Nothing in this section limits any rights you may have under applicable law.

8. Packages Marked as Delivered

If tracking shows that your package has been delivered but you cannot locate it, we recommend checking:

• Your mailbox, doorstep, or designated delivery area.

• With household members, neighbors, or building reception.

• Any delivery notice or instructions provided by the carrier.

If you still cannot locate your package, contact us so we can review the situation.

9. International Shipping and Customs

For international orders, customs duties, import taxes, and clearance procedures may apply depending on the destination country.

Unless otherwise stated at checkout, these charges may be the responsibility of the customer where permitted by law. Customs processing may also extend delivery times.

Customers are responsible for complying with applicable import requirements in their destination country.

10. Changes to Shipping Information

If you need to update your shipping address or other delivery details, contact us immediately.

We will make reasonable efforts to accommodate changes before production or shipment, but we cannot guarantee that every request can be fulfilled.

11. Contact Us

For questions about shipping, tracking, or delivery, please contact:

Store: Faith Over Design
Email: info@faithoverdesign.com

We appreciate your support and thank you for choosing Faith Over Design.